Last updated: December 2025
1. Acceptance of Terms
By accessing and using the website efbaeurope.com ("Website") operated by EFBA Europe B.V. ("we," "us," or "our"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Website.
2. Company Information
EFBA Europe B.V.
Keizersgracht 452
1016GD Amsterdam
Netherlands
KVK: 99262126
RSIN: 868907820
3. Use of Website
3.1 Permitted Use
You may use our Website for lawful purposes only. You agree not to:
- Use the Website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any part of the Website
- Interfere with the proper functioning of the Website
- Use automated systems to access the Website without permission
- Transmit any malicious code or harmful content
3.2 Account Registration
If you create an account on our Website, you are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
4. Intellectual Property
4.1 Our Content
All content on this Website, including but not limited to text, graphics, logos, images, software, and design elements, is the property of EFBA Europe B.V. or its licensors and is protected by copyright, trademark, and other intellectual property laws.
4.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. This license does not include:
- Modification or copying of Website content
- Commercial use without written permission
- Reverse engineering of any software
- Removal of copyright or proprietary notices
5. Services
5.1 Description
EFBA Europe B.V. provides pharmaceutical software solutions, healthcare CRM systems, clinical analytics, and related technology services. Specific service terms are defined in separate service agreements.
5.2 Service Availability
We strive to maintain Website availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any aspect of the Website at any time without notice.
6. User Submissions
If you submit content through our Website (e.g., contact forms, inquiries):
- You grant us the right to use such submissions to respond to your inquiry
- You represent that your submissions do not violate third-party rights
- We are not obligated to maintain confidentiality of submissions unless specifically agreed
7. Third-Party Links
Our Website may contain links to third-party websites. We do not control these websites and are not responsible for their content, privacy policies, or practices. Accessing third-party links is at your own risk.
8. Disclaimers
8.1 Website Provided "As Is"
THE WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
8.2 No Medical Advice
Information on our Website is for general informational purposes only and does not constitute medical, pharmaceutical, or healthcare advice. Always consult qualified healthcare professionals for medical decisions.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EFBA EUROPE B.V. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES.
Our total liability for any claims arising from these Terms shall not exceed the amount you paid us (if any) in the twelve months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless EFBA Europe B.V., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Website or violation of these Terms.
11. Privacy
Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
12. Modifications
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms.
13. Termination
We may terminate or suspend your access to the Website at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the courts of Amsterdam, Netherlands.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and EFBA Europe B.V. regarding use of the Website, superseding any prior agreements.
17. Contact Information
For questions about these Terms of Service:
EFBA Europe B.V.
Keizersgracht 452
1016GD Amsterdam
Netherlands
Email: legal@efbaeuropebv.nl